![]() ![]() If you need to contact Optus via writing, such as to file a complaint or send something that requires your signature, you can do so either by email or by post. ![]() If you need to reschedule an Optus appointment you can call 1300 300 427.īear in mind that if you cancel or reschedule your installation appointment with less than 48 hours notice you might be charged a cancellation fee. ![]() The Optus NBN contact number for new installation appointments is: 1300 652 080. If you’re a new Optus NBN customer, you can schedule your NBN installation appointment or amend a previous appointment request over the phone on the following numbers. Directly through your My Optus app and account, using their self-service help section.Via Optus live chat online or the My Optus App messaging centre with customer service available 24/7.Call the Optus Technical Support phone number on 133 937 from 8am - 8pm, 7 days a week.You can contact Optus Technical Support 3 different ways:.The Optus Technical Support Phone number is: 133 937 If you’re experiencing technical difficulties with your Optus service, you can contact Optus technical support for help related to your Optus account username or password, as well as troubleshooting and device help.
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